Custom Agents
Use Cases

Property Management

Maintenance requests, tenant retention, and prospect conversion — handled instantly by AI agents. One agent per building.

Use Case

Property management, automated

A property management company has two imperatives: keep current residents happy so they renew leases, and attract new tenants to fill vacancies. AI agents handle both — simultaneously, 24/7, for a fraction of an additional hire.

Tenant retention

If a resident submits a maintenance request at 9 PM on a Friday and the first response comes Monday morning — that's 60 hours of feeling ignored. If rents are going up 5%, the resident's calculus is simple: paying more for a worse experience. They start looking.

With an AI agent, the same resident gets an immediate acknowledgment that confirms the issue, asks clarifying questions, logs the request, notifies the maintenance team, and provides an estimated response time.

Before

Without Custom Agents

Maintenance request at 9 PM Friday. First response: Monday morning. 60 hours of silence. Resident feels ignored. Lease renewal at risk.

60 hours to first response
After

With Custom Agents

Maintenance request at 9 PM Friday. AI agent responds in seconds: confirms the issue, asks which unit, logs the request, notifies maintenance, provides an ETA.

< 10 seconds to first response

Prospect conversion

A person browsing apartments at 10 PM finds your building's website, likes what they see, and fills out an inquiry. The AI agent responds in seconds: confirms availability, asks about unit size and move-in timeline, and offers to schedule a tour.

By the time the prospect wakes up the next morning, they have a tour booked. The competing building whose leasing office doesn't open until 9 AM has already lost.

Deploy one agent per building

Each building gets its own agent with:

  • Dedicated email (leasing@buildingname.com)
  • Building-specific knowledge base (amenities, policies, unit availability)
  • Separate CRM for each property
  • Custom escalation rules per property manager

Collapse the retention vs acquisition trade-off

One AI agent handles both tenant communication and prospect conversion. $50/month vs $3,000/month for an additional leasing agent.